Sunday, September 22, 2013

Exede Satellite Internet Review - scam - How Aliens Ate My Bandwidth Part 2

When we last left our hero, he had an alien infestation eating his bandwidth up years before he became aware of it. Paying more didn't help... The story's moral is to question everything and not take assumptions lightly. One month, I was in slowed mode (nearly dial-up speeds) after just a few days of my Exede satellite bandwidth counter turning over. Calling customer support gave me a nice guy who was willing to sort it out, but couldn't tell me whether the bandwidth clock had actually turned over. So he gave me 5 gig because I didn't get a warning about running out - while he kicked it upstairs for some help. Then I called back in a week, as I was busy and was used to slowed mode. That 5 gig lasted all of a day. I was burning through bandwidth at a mad rate, even in spite of the slowed speeds...

http://www.slideshare.net/robertworstell/aliens-ate-mybandwidthpart2